Repair job intake and dispatch
Phone call to booked job in one minute. Tech sees the address, door type, and history.
Industry
A custom CRM for garage door install and repair companies.
We build custom CRMs for garage door companies across Fraser Valley and Metro Vancouver. Install and repair quotes, scheduled site visits, photos on every job, and follow-ups that don't rely on someone remembering.
Why this hurts
What we see across garage door companies
Garage door work is half repairs and half installs, and the two workflows don't fit the same generic tool. Quotes need photos, measurements, and part options. Site visits pile up. Follow-ups on install quotes go quiet and no one chases them. A CRM shaped around your two lanes keeps every quote in the pipeline until it's won or lost.
Common workflows
The patterns we build for
Install quotes with photos and options
Site visit, photos on the job, quote with options, sent to the customer with one click.
Follow-up on quiet quotes
Automatic gentle nudges on install quotes that go quiet, so no one lets a $4,000 job sit for two weeks.
Site visit calendar
Site visits scheduled, mapped, and routed. Techs see their day on a phone.
Owner's pipeline view
How many install quotes are out, what they're worth, and which ones are at risk. On one screen.
Generic tools
What firms in this space tend to outgrow
- A phone log and a shared calendar
- Quotes buried in email threads
- Per-seat trade SaaS that never fit the install side
- A whiteboard for pending site visits
What we'd build
Project shapes we'd take on for garage firms
- Repair intake plus install quote CRM for a small garage door company
- Customer portal for quote approvals and photos
- Automatic follow-ups on quotes that go quiet
- Site visit scheduling with route mapping
- Owner's dashboard with open quotes, booked installs, and week's revenue
FAQ
Common questions from garage firms
Can it handle both repair and install workflows?
Yes. That is the whole point. Repair is fast and reactive; install is quote-first and slow. The CRM keeps them in separate lanes with the fields each one needs.
Will it work on a phone in a driveway?
Yes. The tech view is mobile-first with big tap targets and photo upload.
Can customers approve quotes without calling?
Yes. One-click approval from the portal, and you see it in the CRM the same second.
Other industries
We also work with
Working at a garage firm with a workflow that doesn't fit your tools?
Tell us what's slowing you down. We'll give you a straight answer about whether a custom app makes sense, and roughly what it would take.