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Print shops

Example build: proofs and reorders CRM for a print shop

Print shop scenario, Metro Vancouver

A print shop losing time on proof rounds and reorder quotes. This is the custom CRM we would build for them: a proof approval flow, a job status board, and a reorder tool that pulls specs from the last job.

Example build, not client work. We don't publish case studies until a real client gives us permission and real numbers.

Illustration for Example build: proofs and reorders CRM for a print shop

The problem

Where they would be stuck

  • Proofs live in email threads with no version history.

  • Reorder quotes take fifteen minutes because the specs live in another job's file.

  • The job board is a whiteboard that only the shop floor can see.

  • 'Is my order ready?' calls pile up on the counter.

The approach

What we would build and why

  1. 1

    Structured quote intake and a per-job proof gallery with versions.

  2. 2

    One-click reorder that pre-fills the specs and pricing.

  3. 3

    Job status board visible in the office, at the press, and on the customer portal.

  4. 4

    Automatic 'ready for pickup' texts.

What it would do

Where the CRM would change the day

  • Proofs live on the job with version history, no more lost email threads.

  • Reorders go out in minutes from saved specs.

  • Status is visible to the office, the press, and the customer.

  • 'Ready for pickup' texts go out on their own.

Under the hood

What it would be built on

Stack & shape

  • Web app plus a customer portal
  • Postgres database, owned by the client
  • Twilio for SMS status updates
  • Stripe for deposits and payments

Scope

Typical scope for a build like this.

Custom CRM

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